ALPHADERMIS PTY LTD (ABN 87 646 016 024) (“AlphaDermis”, “we”, “us”) respects your privacy. This policy explains how we collect, use and protect your personal information.
What we collect: your name, contact details, booking history, and the health and skin information you provide on intake forms so we can treat you safely.
How we collect it: through our website forms, our booking provider Fresha, our payment provider, in clinic, and by phone, email and social media.
How we use it: to provide and manage your treatments, respond to enquiries, run promotions you enter, and (only if you opt in) send you offers by email or SMS. You can unsubscribe at any time.
Who we share it with: service providers who help us run the clinic, such as Fresha for bookings, our payment provider and our email/SMS provider. We do not sell your information.
Security: we store your information securely and limit access to staff who need it.
Access and correction: you can ask to see or correct your information at any time by contacting us.
Complaints: if you have a privacy concern, contact us first. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Cookies and analytics: our website uses cookies and similar tools, including Google Analytics and the Meta Pixel, to understand how visitors use the site and to measure our advertising. These tools collect information such as pages viewed and buttons clicked, not your name or contact details. You can block or delete cookies in your browser settings, and manage ad preferences in your Google and Meta account settings.
Contact: info@alphadermis.com · 0474 499 142 · 121 Collins Street, Thornbury VIC 3071
Last updated: 3 November 2026
